Why do we only have MKV & AVI as video export options??

I cannot be the only one with issues compiling video after exporting. There are times where I have to put this video into a third party video editing software to BLUR/redact faces OR to make a sequence of video files so every view plays in one file (EG when I do a media release).

We pay enough for the software and yearly services that additional export codecs should be available. I shouldn’t be FORCED to use third party and pay extra and waste more of my time. Time is crucial getting video to law enforcement after an incident. AVI exports uncompressed and I get a video file of 2GB per 30 seconds recorded so you know how quickly it adds up. IDC the files are labeled. I don’t have time to waste nor do we all have the storage available… Not trying to be snarky, but this is SO frustrating to deal with. Make it easier. PLEASE. Or give me a suggestion that is easy.

Are you developing software to perform exports?

What format do you need exports in? Currently the software supports exporting in AVI format using whatever codec you want to use. The built-in codecs in Windows are trash to be honest, so on the rare occasion I need to re-encode something​ I’ll install x264.

But normally if I export something in a media format instead of the XProtect format, I’ll use MKV. It’s fairly broadly supported and more importantly we are not re-encoding the video before stuffing it into the MKV container. When producing an AVI export, you select a destination codec and the video is recompressed and stuffed into an AVI container. That recompression takes a long time and generally represents a degradation of quality (and counterintuitively sometimes a dramatic increase in file size!).

With MKV export, we’re taking exactly what we received from the camera and storing it in an MKV container so there’s no change in quality or cpu time spent encoding video. And the original codec is most often h264 which will be compatible with whatever video editing tools you’re using - assuming they accept the MKV container format.

So are you looking for broader container support - maybe mp4? Or are you looking for alternate codecs for re-encoding video?​

On the topic of media containers vs codecs, here’s a good article describing the difference.

https://www.makeuseof.com/tag/avi-mkv-mp4-video-filetypes-explained-compared/

Not sure why you think i’m a developer. I’m an end user that need to compile the video together. Is there a way to add additional codecs for export?

I’m exporting as MKV in Milestone and need to get that file into a format for Apple devices.

Opps. I didn’t realize I was posting to the developer forum instead of support community.