Xprotect Client Live view drops and resumes on its own

MIP
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1

Dear experts,

I am having an issue of Live camera tiles view dropping and resuming on its own. It rarely happens but it has been observed. Please find one snapshot.

What maybe wrong in this ?

Any way to rectify this ?

I hope it doesn’t gets worse with time. Anyone had similar issues in past ?

I haven’t checked if recording of that time has been affected or not.

2

As this is not related to software development with the MIP SDK, which is the focus of this forum, please ask again in the support community, you should get better help from the partners using the support community.

https://supportcommunity.milestonesys.com