Hello Team,
I am a software engineer from ICT that implemented the change for Installed Integration Insights module. I have followed by the guideline “Installed Integration Insights”. After the I re-install the plugin successfully. I still can not see our plugin listed down in the plugin list in XProtect. The only one point I saw it differ from guide and our codebase is we are currently implement “ACPluginDefinition” but in the document is “PluginDefinition” Could you please help?
Thank you.
Where exactly do you see “the plugin list in XProtect”? About box for the Smart Client or somewhere else? I think I can answer if I am sure which list it is you’re looking at.
Let me comment guessing a bit…
A Smart Client plugin will be visible in Help → About for the Smart Client
A Management Client plugin will be visible in Help → About for the Management Client
An Access Control integration is running in the Event Server, and only indirectly does it then manifest itself in the clients. For this reason you will not be able to see it in the Help > About for any of these clients.
If you look into the Event Server logs ([C:\ProgramData\Milestone\XProtect](file:C:/ProgramData/Milestone/XProtect) Event Server\logs) you find something like this (this is the sample being logged):
2025-10-27 13:41:19.748+01:00 [ 11] INFO - PluginHandler Access Control plugin loaded: Demo Access Control Plug-in v2.0 - Sample Manufacturer
Hello Bo,
Thanks for your answer. Yes you’re right I want to show in both
A Smart Client plugin will be visible in Help -> About for the Smart Client
A Management Client plugin will be visible in Help -> About for the Management Client
According to your answer we have no way to show that if still keeping the An Access Control integration ?
Correct, an Access Control integration will not show.