Xprotect smart client station is not displaying Video.

MIP
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1

Xprotect smart client station is not displaying Video. The station is located on different subnet (Management Server and recording server is on different Subnet). Network Communication between Station and Management Server is perfect, we can see all the view in the station but without Video.

Refer to attach.

Version 2019

kindly advice

2

As this is not related to software development with the MIP SDK, which is the focus of this forum, please ask again in the support community, you should get better help from the partners using the support community.

https://supportcommunity.milestonesys.com